Cryptlex Forums

Unable to search for license when email contains + character

F
francis

One of our customers has an email address with a + character in it.
For example “firstname.lastname+123@example.com”.

In the cryptlex portal, its not possible to find their licenses using the search feature.
Even if I do a broad search on just “firstname”, their licenses are not listed.

A
Adnan KamiliCryptlex team

Hi Francis,

We will look into this issue. I would recommend reporting bugs through our live chat support in future.

← Back to all topics · 2 posts · 669 views · opened 2023-07-30