Password timeout

We have set up an automated email that has the “reset password” link in it when a new user is created. We are seeing issues with end users seeing a token expired message if they are not changing their initial password fairly quickly after receiving the email. Is there a specific timeline that is associated with a new user account being able to change their password?

Hi @JJKarol,

Thank you for reaching out!

The password reset token is valid for 24 hours.

Thank you for the response!