Offline activation through customer portal

Floating Licenses
#1

I just realized that offline activation via customer portal leases the license for just 3 days. However, if the same is done via the dashboard we could set the lease duration.

Is it possible for the customer to activate it for a longer period, may be something we can control via customer settings in the dashboard? Otherwise every time a customer wants to activate a license offline for a longer period, it would require our intervention.

To add to this question, how does meter attributes work with offline activation?

#2

Hi,

The response validity in the offline activation dialog determines for how long the offline response file is valid. It has nothing to with lease duration.

Hosted-floating licenses are meant for use-cases where you have an active internet connection. For offline floating licenses use the LexFloatServer.

#3

Hi,

Thanks for the reply.

We might need to be support hosted floating licenses but in some cases support offline licenses without the need for the client to setup LexFloatServer.

Sorry I was not very clear in the question. What I meant was that activating the license offline via customer portal sets the license duration to 3 days by default. Can the customer set it to a longer duration?

Also, I was playing with offline license activation. Activating the license offline did work ok, it also incremented license activation count on the dashboard. However when I logged onto my machine(without internet access) 3-4 hours later, my application stopped working with offline license. ActivateLicenseOffline and IsLicenseGenuine both returned LA_FAIL status code. Also, license activation count on the dashboard went back to zero.

Any ideas what could be problem?

#4

Hi,

Customer portal sets validity of the file (not the license) to 3 days by default. It should be set to as low as possible as it. can be misused.

You are using hosted-floating licenses which auto-deactivate. Please use a node-locked license.