Limitation on days for trial extensions


For my trial, I currently have it set to 30 days expiry.

For one customer who had already started the trial, I wanted to extend this to 90 days.
But using the cryptlex admin portal, it would only let me extend it by max 30 days.

Can this be fixed?


Hi Francis,

Trial extension cannot be more than trial length set in the policy. In your case you need to extend the trial twice.