Limitation on days for trial extensions


#1

For my trial, I currently have it set to 30 days expiry.

For one customer who had already started the trial, I wanted to extend this to 90 days.
But using the cryptlex admin portal, it would only let me extend it by max 30 days.

Can this be fixed?


#2

Hi Francis,

Trial extension cannot be more than trial length set in the policy. In your case you need to extend the trial twice.