How does a new user purchase a license


#1

Hi,

Are there instructions on how a user purchases a new license for my product? Or at least a URL that they can access?

Regards,
Anna.


#2

Hi Anna,

Which payment processor are you using? If it’s PayPal, Stripe etc. it can be setup with just few clicks using Zapier or you can use the Web API.

https://docs.cryptlex.com/web-integration


#3

Oh, is the purchase done from within the program?


#4

Purchase is usually done from your website, wherein you add a buy button which would usually redirect your customer to the buy page of your payment processor. When payment succeeds, the payment processor will notify Cryptlex, to generate a license key, which then would be mailed to the user.


#5

Do I get a website on cryptlex.com, or do I have to make my own in my own domain?


#6

You need your own website. If you don’t want to have a website, you can directly provide your customer the buy page link of your payment processor. For example if you use PayPal, it gives you a unique link (web page) where in your customers can pay for your product.


#7

I don’t want to use a web-based payment option. Is there a way for me to enable a user using the dashboard once I approve for them to have a license?


#8

Yes, definitely you can. So when you want to provide your customer access to the customer portal, you just need to login to the dashboard, click users, and create a new user(customer). Then create a new license and link the user with the license.

Then you can either share the license key with your customer or the login credentials which you created for the user.


#9

Thanks Adnan. I can’t seem to find the option to link the user with the license. I have created a license and a trial license.


#10

You seem to have created only a license policy which just acts as a blueprint for licenses. First click the product and in the products table click the 0 Licenses column to go to licenses page wherein you can create licenses.


#11

Thanks! looks like it worked.