Extending non-activated licenses with delayed expiration strategy

General
#1

Hi!

I’m using licenses with the “delayed” expiration strategy, which means the expiration date only gets set the moment the license was first activated. Is there a way to extend such a license, before it was ever activated?

E.g.

  1. user buys a 1-year license
  2. user decides to upgrade it to 3 years (before it was activated)

Thanks!

#2

Hi Siebe,

You just need to renew it twice. When it gets activated, it will show expiration date of 3 years from date of activation.

#3

Awesome, thanks for the quick reply. Is there some field where this is indicated? E.g. can we find out that there was a renewal done (before activation)?

#4

Currently, it is not displayed but we are planning improvements in subscription so in near future you will.

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