Download release file


#1

Hi,

Does a license holder need an account on cryptlex.com to download files that were uploaded as part of a release?

Regards,
Anna.


#2

No, using users is completely optional. A user only needs a license key and download url to download the release file.


#3

My test user is currently getting this error when following the download link I sent to her from the release page on my account:

HTTP 403 error
Microsoft Edge can’t get to this page
Try this

  • Log in to the website (if you can)
  • Go back to the last page

#4

Anna,

The url is protected you need to add license key to the url, please check out the release management docs section, it’s discussed in detail.


#5

Thanks! That worked.


#6

I sent the link to my colleague. The link worked from a private mode in my computer, but on her computer it gives her a 404 error.


#7

Please ensure link is correct.


#8

Thanks, I had an extra “%20” in the URL for some reason. It works now.