Assign licence to a different user or multiple users

General
#1

Hi,

I need to create a new user for a customer, so the new user can also get access to the customer portal. But I can’t create a new licence, as the customer is already using a valid licence.

How can I assign multiple users to a licence? Or, at least, how can I change the user a licence is assigned to?

Many thanks,
Tiago

#2

Hi Tiago,

You just need to edit the license and change the linked user.

#3

Hi Adnan,

I don’t know how I’ve missed that!
Thanks.

#4

Hi,

Now we need to provide additional users, from a particular customer, access to the customer portal, so all users have access to releases and the customer’s licence key. How can we do that?

Thank you,
Tiago

#5

Hi Tiago,

You can use

additionalUserIds

property of the license to link multiple users with the license. This property also allows you to add userids as well as resellerids.

This property can be added/updated using web API:

We will add support for the same in the dashboard in future.

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