Cryptlex Forums

Export keys to CSV bug

A
Alexander Solonchenko

Hi,

When we export all product keys to a CSV file the status shows “Active” for the expired keys. At the same time product keys page displays correct information.

Could you pls. check and fix? Thank you.

A
Alexander Solonchenko

Also, could you pls. add the “total deactivations” and “used deactivations” fields to the export format? Thank you!

C
Cryptlex Support

Hi, will add the support soon.

A
Alexander Solonchenko

Any update on this?

C
Cryptlex Support

Hi, the feature is available now.

A
Alexander Solonchenko

Thank you for the fix and update!

A
Alexander Solonchenko

Hi again, Unfortunately the csv fix is not complete. Now I can see that some keys have “Expired” status while “Expires On” date is in distant future. I can provide you the csv or any further details via email if you want.

C
Cryptlex Support

Will check and get back to you soon.

C
Cryptlex Support

Hi,

Please check again.

A
Alexander Solonchenko

Thanks - now it seems OK.

← Back to all topics · 10 posts · 883 views · opened 2017-08-21